Privacy Policy
At Charlie Black Coffee Co. your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or use our services.
1. Information We Collect
We may collect the following information:
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Contact information (name, email, phone number, postal address)
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Account information when you create an account or make a purchase
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Payment information (processed securely via our payment providers)
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Usage information such as IP address, browser type, and browsing behaviour on our website
2. How We Use Your Information
We use your personal information to:
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Process orders and payments
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Provide customer service and support
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Send promotional communications and updates (where you have opted in)
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Improve our website, products, and services
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Comply with legal obligations
3. Sharing Your Information
We do not sell, trade, or rent your personal information. We may share your information with:
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Payment processors to complete transactions
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Delivery and logistics partners for order fulfilment
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Service providers who assist us in operating our business
4. Cookies and Tracking
We may use cookies and similar technologies to improve your experience on our website, analyze usage patterns, and provide tailored content. You can manage your cookie preferences in your browser settings.
5. Data Security
We take reasonable steps to protect your personal information from misuse, loss, or unauthorised access. While we strive to protect your data, no method of transmission over the Internet is 100% secure.
6. Your Rights
You may:
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Access and correct your personal information
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Request that we delete your personal information (subject to legal obligations)
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Opt out of receiving marketing communications
To exercise your rights, please contact us at: Phone 8151 1383 Email info@charlieblack.co
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to read their privacy policies.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updated versions will be posted on our website with the revised date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact: